Returns & Replacements Policy

"No Hassle" Refund Policy:

If you are dissatisfied with your purchase for any reason, you may return it to RK Audio, Inc within 30 days of the purchase date, subject to the conditions and exclusions below.


 Returns & Replacements


There is a 14-day return period on the following items:Recording devices – multitrack and mixdown, DJ mixers, turntables, and CD players, studio monitors, pro workstation keyboards, rackmount signal processors, fog machines and lighting effects.

There is a 15% restocking fee on open-box returns.Manufacturer's Suggested Retail Price/List Price ("MSRP") is the suggested retail selling price of a product provided to us by manufacturers.

 We may commonly sell products at prices lower than MSRP and, for any given product, no sales may have occurred at MSRP. MSRP is a benchmark to compare our discounts from MSRP to pricing offered by other retailers. Whether other retailers sell at MSRP will vary by product, geographic location, type of store, and over time. Although we periodically update the MSRPs posted in our stores, direct mail offerings and on our website as we receive them, in some cases manufacturers may change a suggested retail price without notice to us. Please contact the manufacturer of a specific product for the most up-to-date MSRP information. MSRPs quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MSRP and, for any given product, no sales may have occurred at MSRP. Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.


There is a 14-day return period on the following items only.


Recording devices – multitrack and mixdown, DJ mixers, turntables, and CD players, studio monitors, pro workstation keyboards, rackmount signal processors, fog machines and lighting effects.


There is a 15% restocking fee on open-box returns.


Manufacturer's Suggested Retail Price/List Price ("MSRP") is the suggested retail selling price of a product provided to us by manufacturers. We may commonly sell products at prices lower than MSRP and, for any given product, no sales may have occurred at MSRP. MSRP is a benchmark to compare our discounts from MSRP to pricing offered by other retailers. Whether other retailers sell at MSRP will vary by product, geographic location, type of store, and over time. Although we periodically update the MSRPs posted in our stores, direct mail offerings and on our website as we receive them, in some cases manufacturers may change a suggested retail price without notice to us. Please contact the manufacturer of a specific product for the most up-to-date MSRP information. MSRPs quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MSRP and, for any given product, no sales may have occurred at MSRP. Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.

 

Publisher does not accept liability for incorrect spelling, printing errors (including prices), incorrect manufacturer's specifications or changes, or grammatical inaccuracies in any product included in the RK Audio catalog or website. Prices subject to change without notice.


How To Make A Return:

We're sorry your purchase didn't work out for you. To make a return, please first call your RK Audio Sales Engineer (516-597-5450) to arrange for a RA (Return Authorization) number. Next, to ensure your exchange or credit is processed as quickly as possible and to help you avoid a return adjustment....


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